Frequently Asked Questions

We know selling your house can feel overwhelming, especially if you’ve never sold to a cash buyer before. That’s why we’ve put together answers to the most common questions we get from homeowners across Connecticut. Whether you’re just getting started or ready to close, you’ll find everything you need to feel confident about working with CharterOak HomeBuyers.

Getting Started

How We Buy Houses

Timeline and Closing

Legal and Paperwork

Real Estate Services

Use the search form below or click through the FAQ topics above to find the answers to your questions. Still have questions? Contact us. We’re here to help.
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General FAQs and Getting Started

What does CharterOak HomeBuyers do?

We’re a local, family-run company that buys houses for cash across Connecticut. We help homeowners sell fast with no repairs, no agents, and no hassle.

Do you only buy ugly or distressed houses?

Nope! We buy houses in any condition—from brand new to major fixer-uppers. If you want to sell, we’re ready to make an offer.

How do I get started?

Just give us a call at (203) 912-7284 or fill out our cash offer form. We’ll take it from there.

Is your offer really free?

Yes! Getting a cash offer from us is 100% free, and there’s no obligation to accept it.

Are you a real company?

Absolutely. We’re a trusted, local Connecticut business with real reviews and a strong track record of helping homeowners just like you.

How We Buy Houses in Connecticut

How do you come up with my cash offer?

We look at your home’s condition, location, and the local market. Then we craft a fair, custom offer designed to meet your needs and timeline.

Will I need to clean or fix anything before selling?

Nope! We buy houses exactly as they are. No cleaning, no repairs, no stress.

Do you charge any fees or commissions?

Never. We cover all costs and fees—what we offer is what you get at closing.

What types of houses do you buy?

We buy single-family homes, multi-family properties, condos, and inherited houses all over Connecticut—no matter the condition.

Will I have to show my house to buyers?

Not at all. There are no showings, open houses, or strangers walking through your home. Just one quick visit if needed.

Timeline and Closing

How fast can you buy my house?

We can close in as little as 7 days, or we can work around your schedule if you need more time.

What if I need time to move out?

No problem! We can build in extra time or create a plan that works best for you and your situation.

Do you buy houses during foreclosure?

Yes. If you’re behind on payments or in pre-foreclosure, we can step in quickly and help you avoid losing your home.

What if I’m moving out of state or relocating?

We’ve helped many out-of-state owners and movers sell with ease. You can sign documents remotely and skip travel altogether.

How do I choose the closing date?

You tell us when works best—we’ll handle the details and close on your terms.

Legal and Paperwork

Is there a lot of paperwork involved?

Nope. We keep things simple. Our team handles most of the paperwork and guides you every step of the way.

Will I need a lawyer?

While you’re welcome to consult a lawyer, it’s not required. We work with a local, licensed attorney to ensure a smooth and legal closing process.

Do I need to pay any taxes at closing?

In most cases, the only taxes involved are property taxes already due. We can walk you through the details based on your specific situation.

What if the house is in probate?

We specialize in probate sales and can help guide you through the process. We’ve worked with many families navigating estate and inherited property issues.

Can I sell if my name isn’t on the deed yet?

If you’re in the process of inheriting or transferring the title, we can often still move forward. We’ll work with you and any attorneys to keep things on track.

Real Estate Services

Do you list houses on the market?

No—we buy directly from homeowners, so there’s no need for listings, agents, or showings.

Can you help with moving or clean-out services?

Yes! We often help sellers coordinate clean-outs, junk removal, and even moving help. Just ask—we’re happy to assist.

What if I still owe money on my mortgage?

We can still make you an offer and work with your lender to pay off your remaining balance at closing.

Can you buy rental properties with tenants?

Absolutely. Whether the property is vacant or occupied, we can make a cash offer and handle the tenant transition.

Why should I choose CharterOak over other cash buyers?

Because we’re local, honest, and family-run. We treat every homeowner with empathy and respect, and we stand by our offers—no lowballing, no games.
Ray Franz

Get the highest cash offer for your house in Connecticut